02018 – Private Messages Between Members

The Direct Private Message feature allows you to interact directly with other users. It’s a great tool to connect and to know other members better.

How to Access Private Messages
    • Click the profile icon in the upper right corner of the Portal and then click Inbox.
      A pop-up screen will appear with all your private conversations with other users.
      Click on the other person’s name from the list to view your conversations.

  • Click Back to go back to the previous page. You can always check other messages by following the same steps.

 

Creating a New Private Message
  • Go to your Social Wall Page. To know more about the Social Wall Page, simply go to How to setup a Social Wall
  • Hover your mouse over the name/image until the pop-up appears > click Start Conversation
  • After clicking that, you will be directed to a window to start the conversation with that person.
  • You can now start typing your message and use the formatting options available.
  • Once done, click on the Post button and the message will appear.
  • The other person will then be able to view your message in their Inbox.

 

Replying to Private Messages
  • Click the profile icon in the upper right corner on your profile > then click Inbox.
  • A pop-up screen will appear with all your private conversations and new messages with other users.
  • Private conversation when still unread will show a red dot.
  • Click on the other person’s name from the list to view the message.
  • Once you’ve clicked on the person’s name, you can now view and reply to the message.
  • Once done, click on the Post button and the message will appear.

 

Text Box Formatting Tools and Features
  • You can format the words and use other features such as adding images, videos and links, when sending a private message.
    + To add an image, you can use an Image URL, or upload an image directly from your computer (max. 200kb per image).
    + To add a video, simply add the video URL in the field provided. You can embed videos hosted on the following platforms: Youtube, Vimeo, Wistia, Facebook, MP4, Loom.
  • Highlight the word >Click “B”, “I” , or “U” to make the word Bold, Italic or Underlined, respectively.
  • To add an image > Click the Image icon, add the image URL and then click “Insert”.
  • To add a video > Click the Video icon,  add the video URL and then click “Insert”. You can add your own video, YouTube, Vimeo, Wistia or Facebook video.