As an Admin, when you received a message from your members and check the Private Chat section of your Online Course, you will see a radio button next to the member’s message to select and mark it as Read or Unread.
Here’s what you need to do
- In the Online Course dashboard, click the ellipsis (…) on the upper right hand corner and then select the View Portal.
- Login as an Admin.
- Go to your Private Chat.
- You will see the list of your Members. As you can see there is a radio button beside the member’s message
- You now have the option to mark the message Read/Unread
That’s it! That’s how you mark a message to read or unread.